We’ve doubled the amount of guaranteed memory for all virtual machines. This is already active for existing machines and no restart is required. We have also removed the “burst memory”, which is now guaranteed.
All other package characteristics have remained the same, including price.
If you happen to encounter any issue caused by the upgrade open a support ticket.
Today we started to see our packet counter monitors triggering all over the place. At a closer look we’ve noticed a common pattern: scripts flooding from customers’ virtual machines running Kloxo.
We decided a few hours ago to proactively fix this inside ALL machines running Kloxo:
identify offending script that was uploaded and chmod 0 the directory
stop the kloxo daemon
email each and every (!) customer about this exploit and explaining the actions we took
Ionut and Ovidiu have just completed these steps and we managed to stop this pest, for now.
We don’t normally run commands inside customers’ virtual machines, but we decided that it’s the best action we can take in the interest of everyone involved. And by everyone, I mean everyone: compromised machine’s owner, other IntoVPS customers, IntoVPS employees and stakeholders, internet community.
Here’s the email we’ve sent:
Subject: IntoVPS – Kloxo installation compromised for server
Hello,
You are receiving this notification because you are running Kloxo panel management on your VPS named XXXXXXX.
It seems that Kloxo installations are compromised with a randomly-named PHP file placed into /home/kloxo/httpd/default/, which is the ‘default’ site accessible by IP address and that kloxo appear to be spawning a large number of httpd processes. Further investigation shows they’re all sending out volumes of traffic as part of a ddos.
Here is an example of a compromised file uploaded in /home/kloxo/httpd/default: http://disclosed.info/?7c12a1a4560b7664#5fpnfdknf4EfBcGqLjeV9/vAY1RXEKkLC3+fqm16c6E=
At this moment there isn’t any fix published for Kloxo and as a workaround for this particular issue, we are going to change the permission of that folder to 0 with the following command:
Also is it better for now to stop kloxo daemon until a proper fix is released.
/etc/init.d/kloxo stop
We also noticed the same particular file being uploaded in the cgi-bin folders of the website managed by admin users. I strongly advice to check this as well and remove or change permission of those files that contains the same patern as soon as possible.
We’ve added Ubuntu 12.04 and Arch Linux 2012.09 to our OS templates list.
Arch Linux 2012.09 32-bit
Arch Linux 2012.09 64-bit
Ubuntu 12.04 32-bit
Ubuntu 12.04 64-bit
The Arch Linux template has the most recent system updates installed, which includes the changing of ‘/lib’ to a symlink as well as initializing pacman keyring at first boot.
As always, existing customers can reinstall from Hypanel, new customers can choose them in the order form.
Arch Linux 2012.05 is now available to install on your VPS. It contains needed fixes to run properly on OpenVZ. As usual, you can reinstall your VSP from Hypanel or order a new one and choose this template.
On April 5th 2012 we will remove the live chat support. We feel that your questions are much better answered in email and this is a much well suited support channel for our VPS hosting service.
Our support staff will continue to be available 24/7 and our target is to answer any ticket in a few minutes, our current response time being under 10 minutes. You can also reach us by phone at +40 364 566 777.
I want to remind you about our community support channels where you’ll find other customers and also our staff:
