User account

Removing live chat

On April 5th 2012 we will remove the live chat support. We feel that your questions are much better answered in email and this is a much well suited support channel for our VPS hosting service.

Our support staff will continue to be available 24/7 and our target is to answer any ticket in a few minutes, our current response time being under 10 minutes. You can also reach us by phone at +40 364 566 777.

I want to remind you about our community support channels where you’ll find other customers and also our staff:

 

IntoVPS new IRC channel

This year we’ll be creating a community around IntoVPS customers, staff and other tech enthusiasts. A small step that we’ve made is creating an IRC channel.

Join us at:

  • IRC Server: irc.freenode.net
  • IRC Channel: #intovps

Some other tools will be released later this year.