If you are not delighted with our service, simply request a refund
If, for any reason, you are not satisfied with our service, simply request a refund. We offer a seven-day-money-back guarantee with only one question asked: what can we do to make our service better? If you are not satisfied, inform us within seven days of sign-up and your payment for the hosting services will be returned.
Software licenses (CPanel, DirectAdmin or others) and domain names registrations are non-refundable. If the hosting service has been used for bulk email sending and/or if our Terms and conditions have been violated no refund will be offered.
The seven-day-money-back guarantee applies for a single VPS and you may ask for a refund just once. If you already received a refund on the seven-day-money-back policy you will not receive a refund on subsequent orders.