{"id":357,"date":"2012-04-04T19:06:45","date_gmt":"2012-04-04T19:06:45","guid":{"rendered":"http:\/\/www.intovps.com\/blog\/?p=357"},"modified":"2012-04-04T19:06:45","modified_gmt":"2012-04-04T19:06:45","slug":"removing-live-chat","status":"publish","type":"post","link":"https:\/\/intovps.com\/blog\/2012\/04\/04\/removing-live-chat\/","title":{"rendered":"Removing live chat"},"content":{"rendered":"<p>On April 5th 2012 we will remove the live chat support. We feel that your questions are much better answered in email and this is a much well suited support channel for our VPS hosting service.<\/p>\n<p>Our support staff will continue to be available 24\/7 and our target is to answer any ticket in a few minutes, our current response time being under 10 minutes. You can also reach us by phone at +40 364 566 777.<\/p>\n<p>I want to remind you about our community support channels where you&#8217;ll find other customers and also our staff:<\/p>\n<ul>\n<li>\u00a0IntoVPS forum &#8211;\u00a0<a title=\"IntoVPS forum\" href=\"http:\/\/www.intovps.com\/forum\/\">http:\/\/www.intovps.com\/forum\/<\/a><\/li>\n<li>#intovps IRC channel on FreeNode. Here&#8217;s a IRC web interface:\u00a0<a href=\"http:\/\/webchat.freenode.net\/?randomnick=1&amp;channels=intovps&amp;prompt=1&amp;uio=d4\">webchat.freenode.net<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On April 5th 2012 we will remove the live chat support. We feel that your questions are much better answered in email and this is a much well suited support channel for our VPS hosting service. Our support staff will continue to be available 24\/7 and our target is to answer any ticket in a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[99,100,45,98],"class_list":["post-357","post","type-post","status-publish","format-standard","hentry","category-intovps","tag-chat","tag-forum","tag-irc","tag-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Removing live chat &#187; IntoVPS Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/intovps.com\/blog\/2012\/04\/04\/removing-live-chat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Removing live chat &#187; IntoVPS Blog\" \/>\n<meta property=\"og:description\" content=\"On April 5th 2012 we will remove the live chat support. 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